Aroma TV 4K Subscription FAQ

We recommend at least 25 Mbps for a stable and smooth viewing experience, especially for sports channels and high-quality streaming such as FHD and 4K.

Yes, the Aroma subscription works in most countries worldwide. If you travel and experience any issues, you can contact us and request to enable the International User Mode so your subscription works better from anywhere.

Yes, you can request any movie or TV series that is not currently available, and we will try to upload it as soon as possible. You can follow newly added content via the Updates Page and the On-Demand Section.

Yes, Aroma works on IPTV Smarters Pro, but we do not recommend using it as your main app because it is frequently blocked, especially in Saudi Arabia. It’s better to use more stable apps such as IBO Player or other recommended apps listed on the Supported Apps Page.

You can install the subscription on multiple devices, but not at the same time using the same user credentials. There is also a special plan that supports two devices working simultaneously, which you can choose from the store.

Yes, Aroma works on Samsung, LG and any TV running WEBOS, using supported IPTV apps such as IPTV Smarters Pro or IBO Player and others, which you can find on the Apps Page.

The subscription includes approximately 11,000 channels and more than 28,000 movies and TV series, with content being updated continuously throughout the day. You can follow the latest additions through the Daily Updates Page.

Yes, there is a warranty on the subscription. If the service stops, we work to solve the issue as quickly as possible and provide appropriate compensation depending on the type and duration of the interruption.

Yes, you can watch Aroma on your Windows PC or MacBook via IPTV player software, or directly through the Online Web Player by opening it in your browser and entering your subscription details.

Yes, Aroma lets you watch most major Arabic and international leagues and tournaments via a wide selection of sports channels, and multiple streaming qualities to match your internet speed.

1) Choose the plan that suits you from the Store and add it to your cart.
2) Complete the checkout and payment process.
3) Right after payment, your subscription details will be sent to your WhatsApp, Email, and will also appear inside the My Orders page in your account.
Please make sure to enter your WhatsApp number and email correctly.

We offer several secure payment options including Visa, Mastercard, Mada, Apple Pay, Knet, in addition to installment services Tabby and Tamara.

Yes, you can pay in installments or later via Tabby and Tamara, but additional fees may apply from the service provider.

Yes, activation is instant. Right after you complete the payment, you receive your subscription details and can start watching immediately.

Yes, there is a free trial period to test the content quality and server stability. It is available once per customer and may not be available at certain times, especially during major matches. You can request it through the Free Trial Page if it’s active.

We provide professional technical support with extensive experience across different devices and apps. You can reach us via WhatsApp or by opening a ticket from the Support Page, and we will respond as soon as possible.

Aroma offers multiple qualities, starting from 4K and FHD for channels and matches, plus several lower qualities to suit different internet speeds. For important channels and key matches, multiple streaming sources are provided to ensure maximum stability.

Yes, you can follow everything that is added daily (channels, movies, series) via the Daily Updates Page and the On-Demand Section.

Android:
Search for Aroma TV 4K on Google Play and install the app, or use the direct links from the Apps Page. After installation, enter the activation code or username and password sent to you after purchase.

Apple Devices (iPhone & iPad):
Download S Player Pro from the App Store, then enter your username and password, and in the server field type 333 as shown in the How to Use Aroma TV 4K guide.

Samsung & LG Smart TVs:
Install IPTV Smarters Pro or IBO Player on your TV, then enter your subscription details. Note: IBO Player is a paid app, but its activation is provided free with the yearly plan from our side.

You can see all methods in detail on the How to Use Aroma TV 4K Page.

Yes, you can transfer your subscription to a new device, as long as it is not used at the same time on two devices with the same user (unless you have the two-device plan). If you face any issue, please contact our support team via the Support Page.

You can go to the My Orders page inside the store using the same email you used to purchase, and you will find your subscription details there. You can also contact support via the Support Page or the Contact Us Page to retrieve your details.

The Aroma subscription is intended for personal and home use only and is not allowed to be resold or used commercially in public places. If you are interested in cooperation or commercial usage, please contact us via the Contact Us Page.